Frequently Asked Questions

1. Do you ship to international addresses?
   SpeedoUSA.com will accept and ship orders outside of the United States, though only to APO or FPO addresses.  Be sure to select APO or FPO in the "state" field of the shipping address upon checkout.
2. How long will it take for my order to arrive?
   Below are estimated shipping times for orders placed on SpeedoUSA.com. Once your purchase clears credit card authorization, the following estimated shipping times apply:
   
   
   • Standard Shipping: 4-8 business days
   • Two-Business Day Express: 2-3 business days
   • Overnite Express: 1-2 business days


3. How do I track my order?
   When your order ships, you will receive a shipment confirmation via email stating that your order has shipped. If the order has shipped by UPS or Federal Express, you will receive a link for tracking your package. Registered users can also view their order history through the "Your Account" link.



4. How do I contact customer service?
   Your complete satisfaction is our primary concern. If you've got questions, we're here to help. Click the "Contact Us" link on the left hand side of this page.
   
   
5. What is your return policy?
   Returns and Exchange Policy



6. When will my credit card be billed?
   Your credit card will be billed when your order is shipped, not before. In the event that some of the items you order are not available, the order will ship incomplete and your credit card will only be charged for the shipped items. We do not accept back orders at this time.
7. How should I care for my Speedo swimsuit?
   Pool chemicals and oil residues can be particularly damaging to swimwear containing Lycra® spandex. To prevent chemical damage to SPEEDO® swimwear, rinse your SPEEDO® suit in cold water immediately after each use. Do not wash suit with any detergent. Always hang-dry your suit in a well-ventilated space, as mildew will cause premature deterioration of swimwear containing Lycra® spandex.
   
   Remember that loose fitting garments do not wear as well as those that conform to the body. When putting on your SPEEDO® suit, do not pull too hard on the fabric as it may damage. It is best to pull the suit up onto the body in stages, holding the SPEEDO® suit at the leg openings.